After watching this video I was suprised to see so how many people actually did not speak up and I wondered if I would of done the same. A lot of people in the video seemed to be in a hurry especially since the store was loacted in downtown New York but is that really an exuse to be overcharged. This video also points out how many people don't even pay attention to how much they are being charged at the chasier. For instance one customer checked her reciet way after she purchased her t-shirt and didnt even realize that she was overcharged. This was an interesting experiment, and I think if you know you are being overcharged do not be afraid to speak up even if you feel bad. So my question is to you, would you fight for your right?
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I agree that some people are too preoccupied to pay attention to such a small detail in their everyday life. I once was with a friend at a mall while he was purchasing a gift. When he went to the cashier he handed her the gift and began texting. The next thing I notice is the cashier scanning the gift multiple times. When the total came to around $20 (for a $4 item) my friend didnt notice until I mentioned something. The cashier acted dumb and then fixed the problem, however if I had not mentioned anything my friend would have been charged $20 for a $4 mug.
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